Our Promise

At Ganjer Bazar, we want you to be happy with your purchase. If you are not completely satisfied, we’re here to help.

Returns

• Timeframe: You have 07 days from the date you received your item to return it.
• Condition: To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
• Receipt: Please include the receipt or proof of purchase with your return.

How to Return

1. Contact Us: Email us at support@ganjerbazar.com to start a return. Please include your order number and the reason for the return.
2. Prepare Your Package: Pack the item securely in its original packaging, along with the receipt or proof of purchase.
3. Ship the Item: We will provide you with a return shipping address. You are responsible for the shipping costs of returning the item.

Refunds

• Processing: Once we receive your item, we will inspect it and notify you that we have received your return.
• Approval: If your return is approved, we will process a refund to your original method of payment.
• Timing: You should receive your refund within a few days, depending on your bank or card issuer’s policies.

Exchanges

• Wrong or Defective Items: If you received a wrong or defective item, please contact us immediately at support@ganjerbazar.com. We will arrange for a replacement or refund.

Shipping Costs

• Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return policy, please contact us at:

Ganjer Bazar
Email: support@ganjerbazar.com

Thank you for shopping with Ganjer Bazar. We appreciate your business!